I just thought I would let you know how happy I am with the little job you did for me last week. You staff were very helpful and polite and best of all my car is shifting gears more smoothly. I will be recommending out Mercedes customers of your totally professional company.
I have used Nigel for a few bits personally and he is very professional indeed. Only uses MB genuine. He is the only indie I have any experience of so couldn't comment for price but I was very pleased with the work they did on my CLK and my father's troublesome W202 that kept jumping out of Drive for seemingly no reason. It was a wheel speed sensor but Nigel did go through all of the common corrosion points in the wiring loom (had half the interior out to do it). Made me think that he really knows his Mercs.
My CLK had its first service. The family run business was professional from the off. I was offered a courtesy car (which I did not need) and all works completed by the time I was given and a full report of the service findings. I still have a couple of small jobs to be done that I will most certainly return for. Anyone using an indie in the Kent area should give them a look.
Thought I would report back on NJS solutions and the work they did on my ML. Battery changed and new brake pads all round. Done quickly and very professionally. Thought the bill was reasonable and will definitely use them again. Seems like a family run business and is immaculate.
NJS Solutions is an excellent outfit I would recommend to anyone. Nigel the owner has a passion and experience for the Mercedes-Benz product second to none. Having just locked my keys in my car boot which was deadlocked, Nigel provided helpful, honest and fair advice as to how to tackle the issue, even going as far as to speak to the AA man to help him too! If you need good old fashioned service and unbiased advice, give NJS a try.
This is a real gem of a place. I found it 4 years ago and wouldn't dream of going anywhere else. A friendly, family run business that Nigel clearly takes great pride in. HIghly skilled and utterly trustworthy the team have always gone out of their way to help where they can and I can relax knowing they are doing their best for me and they know what they are doing. Don't even think of considering anywhere else.
I have been to a few independent companies in the past and quite frankly I have never had a good experience. I have been fed a lot of stories, parts and tyres replaced without my consent.. the list goes on. However NJS solutions are nothing but a honest, decent family run business. You'll struggle to find another independent as honest as NJS Solutions.